Terms of Service

1. Acceptance of Terms

Welcome to Nexturax. By accessing our website, browsing our portfolio, or engaging us for software development, IT consulting, cloud engineering, or digital re-branding services, you agree to comply with and be bound by these Terms of Service.

If you are entering into these terms on behalf of a company, organization, or another legal entity, you represent that you have the legal authority to bind such entity to these conditions. If you do not agree with any part of these terms, you must refrain from using our website or services.

2. Description of Services

Nexturax is a specialized custom software development company based in Jaffna, Sri Lanka. We offer standard and custom IT-related capabilities, including but not limited to:

• Web Platforms & Applications: Designing and engineering high-performance websites, client portals, and SaaS dashboards using frameworks like Next.js, React, and PHP/ASP.NET.
• Mobile Applications: Cross-platform mobile app development powered by Flutter.
• AI & Automation: Engineering workflow automation pipelines and integrating LLMs/cognitive applications.
• Cloud & DevSecOps: Designing scalable microservice architectures, configuring CI/CD systems via Docker, and hosting optimization.
• SEO & Core Web Vitals: Optimizing layout rendering, database queries, and indexing profiles to score highly on search engines.

3. Intellectual Property

A. Website Content & Branding

All materials published on our website, including text layout, graphical interface design, logo marks, code scripts, case studies, and brand copy, are the intellectual property of Nexturax and are protected by Sri Lankan and international copyright and trademark laws.

B. Custom Code Deliverables

Unless explicitly structured differently in a signed Master Services Agreement (MSA) or statement of work:

• Transfer of Ownership: Upon successful completion of a project and receipt of **full and final payment**, Nexturax assigns all copyright ownership of the custom code deliverables, frontend layouts, and database structures created specifically for the Client to the Client.
• Background IP: Nexturax retains ownership of all pre-existing software scripts, developer libraries, boilerplates, frameworks, and developer workflows utilized during the project. We grant the Client a perpetual, royalty-free, non-exclusive license to use these background scripts as embedded inside their deliverables.

4. User Accounts & Security

If any service or project portal requires you to register an account, you are responsible for maintaining the confidentiality of your account password and log credentials. You agree to notify us immediately of any unauthorized usage or security breach. Nexturax will not be held liable for losses incurred due to unauthorized access.

5. Billing & Payments

Engagements for custom software development are subject to custom-scoped financial terms. In general, our payment structures follow the guidelines below:

• Milestone Payments: Projects are structured into developmental milestones, each requiring partial invoicing upon completion or approval. An initial project deposit is typically required before work commences.
• Late Fees: Invoices not settled within the designated period (typically 14-30 calendar days) may be subject to interest fees or temporary suspension of services.
• Taxation: Unless stated otherwise, all service charges are subject to applicable local taxes (such as VAT or Social Security Contribution Levy in Sri Lanka).

6. Client Cooperation

The successful delivery of custom software relies heavily on timely communication and feedback from the client. Delays in providing necessary specifications, media assets, test credentials, or reviews may extend estimated deadlines and incur additional resource-allocation costs.

7. Confidentiality

Both Nexturax and the Client agree to safeguard all proprietary and confidential business information shared during consultation or development. Neither party shall share or publish confidential material without prior written consent, except where required by law.

8. Warranties & Disclaimers

Nexturax warrants that it will deliver all development services using reasonable skill, care, and professional standards.

Except for explicit warranties outlined in a Master Services Agreement, all websites and software are provided on an **"as is"** and **"as available"** basis. We do not guarantee that the software will be completely error-free, uninterrupted, or fully compatible with all third-party systems that update independently.

9. Limitation of Liability

To the maximum extent permitted by the laws of Sri Lanka, Nexturax, its directors, developers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, revenue, or business operations, arising out of or in connection with the usage of our software, services, or website.

10. Governing Law

These Terms of Service and any project agreements entered into with Nexturax shall be governed by, interpreted, and construed in accordance with the laws of the **Democratic Socialist Republic of Sri Lanka**. Any legal actions, disputes, or claims arising hereunder shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

11. Termination

We reserve the right to suspend or terminate your access to our website, communication servers, or project portals at our sole discretion, without notice, for conduct that we believe violates these terms, is harmful to other users, or infringes on our brand assets. You may terminate your contract with us by settling outstanding project invoices in accordance with your project agreement.